Updated: November 5, 2018
The Service makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), anonymous identifiers, date/time stamp, referring/exit pages, text inputs, and clicks to analyze trends, administer the Service, track users movement around the Service, and gather demographic information. IP addresses, and other such anonymous identifiers are not linked to any information that is personally identifiable.
Certain visitors to MathPapa's Service choose to interact with MathPapa in ways that require MathPapa to gather personally-identifying information. The amount and type of information that MathPapa gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at MathPapa to provide a username, date of birth, and email address. Those who engage in financial transactions with MathPapa are asked to provide additional information, such as name and credit card number. In each case, MathPapa collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with MathPapa. MathPapa does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
When you download and use our Service, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID").
We may share aggregate statistics derived from log files and analytics.
MathPapa has no access to or control over these cookies that are used by third-party advertisers.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.
You can contact us to ask us whether we are keeping information about you; to provide you with access to any information we have about you; how your information is being used; update, correct, or delete your information, or opt-out of the collection and use of certain information by sending an email to [email protected] or by writing us at MathPapa, 2627 Hanover Street, Palo Alto, CA 94304, specifying the nature and scope of your request. If you choose to delete your information or opt-out of the collection and use of your information, you understand that certain services may no longer be available to you, potentially including revocation of your account. Please state in your correspondence the details of your request. We may require proof of your identity before we provide you with the requested information. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified, amended, or completed. Approved requests will be processed within ten (10) days of the date on which we receive the request.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you enter credit card information on our order forms, that information is encrypted and protected by our third-party payment providers. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
We do not seek or knowingly collect any personal information about children under 13 years of age without parental consent. If we become aware that we have unknowingly collected personal information from a child under the age of 13 without parental consent, we will make commercially reasonable efforts to delete such information from our database.
If you are the parent or guardian of a minor child who has provided us with personal information, you may contact us using the information below to request it be deleted.
We share information with others as more fully set forth above. We share your information with other parts of our business and with our service providers.
You may contact us with any questions, or to request a list of third parties to whom we may disclose information for marketing purposes and the categories of information we may disclose. See below for our contact information: